Shipping & Returns Policy

Welcome to a2zbuy. Please review the following Terms and Conditions (“Terms”) carefully before accessing our website or purchasing any products. By using our site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Overview

a2zbuy is an online platform that offers designed products, produced on demand. All items are printed, fulfilled, and shipped by our verified third-party fulfillment partners. We operate as a print-on-demand service, meaning products are created only after an order is placed.

2. Order Fulfillment

  • All orders are fulfilled by our trusted third-party partners.
  • Typical fulfillment time is 2–3 business days from the time your order is placed.
  • After fulfillment, shipping generally takes 2–3 business days depending on the delivery destination.
  • You will receive tracking details once your order has been dispatched.

3. Shipping Policy

  • Shipping rates are calculated at checkout based on your delivery location and selected shipping method.
  • Customs fees, import duties, or taxes imposed by your country are the customer’s responsibility and are not included in the purchase price.
  • We are not responsible for delays caused by customs or postal services.

4. Returns and Refunds

  • Since our products are custom-made, we do not accept returns or exchanges unless the item received is defective or incorrect.
  • If you receive a defective or wrong product, please contact us within 7 days of delivery at contact@a2zbuy.in.
  • Include your order number, a brief description of the issue, and clear photographs of the item.
  • If approved, we will arrange a replacement or issue a refund.

5. Order Cancellations and Modifications

  • Because each item is made to order, we cannot guarantee the ability to cancel or modify an order after it has been placed.
  • Please double-check your order details (size, design, shipping address, etc.) before completing your purchase.
  • If you need to request a cancellation, contact us as soon as possible at contact@a2zbuy.in.

6. Intellectual Property

  • All website content, including but not limited to product designs, logos, images, and text, is the exclusive property of a2zbuy or its licensors.
  • Unauthorized use, reproduction, or distribution of any content from this website is strictly prohibited and may result in legal action.

7. Limitation of Liability

  • To the fullest extent permitted by law, a2zbuy’s liability shall be limited to the purchase price of the product(s) you ordered.
  • We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

8. Changes to These Terms

  • a2zbuy reserves the right to update or modify these Terms at any time without prior notice.
  • Any changes will be posted on this page with a revised “Effective Date.”
  • Continued use of our website after any changes indicates your acceptance of the new Terms.

9. Contact Us

If you have any questions, concerns, or requests related to these Terms and Conditions, please contact us at:

📧 Email: contact@a2zbuy.in